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Privacy Policy

Last updated: January 1, 2025

1. Introduction

Elegant Gardening ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information: When you contact us through our website, we collect your name, phone number, email address, and any project details you provide.

Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.

Cookies: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

3. How We Use Your Information

We use your personal information to:

Respond to your inquiries and provide quotes for our services
Schedule consultations and provide our gardening services
Send you marketing communications (only with your consent)
Improve our website and services
Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

Consent: When you voluntarily provide information and agree to receive communications
Legitimate Interest: To respond to your inquiries and provide our services
Contractual Necessity: To fulfill our service agreements with you

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our business
When required by law or to protect our legal rights
With your explicit consent

6. Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights:

Right of Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data
Right to Restrict Processing: Request limitation of data processing
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to processing of your data
Right to Withdraw Consent: Withdraw consent at any time

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

9. Cookies and Tracking

Our website uses cookies to improve functionality and analyze usage. You can control cookie settings through your browser preferences. See our Cookie Policy for more details.

10. International Data Transfers

Your data may be processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us through our website contact form or email us directly.